Mix and Match

Shipping policy

Processing Time

  • All orders are processed in the order they are received.

  • Processing time may vary depending on the product type and order volume.

  • You will receive a confirmation email once your order has been processed and shipped.


Shipping Timeframes

  • We offer standard shipping and expedited shipping options at checkout.

  • Delivery times are based on the carrier’s standard delivery schedules and may vary depending on location.

  • Please note: shipping times are estimates and may be impacted by factors outside of our control (such as carrier delays, weather, or holidays).


Digital Products

  • Digital downloads (such as Canva and Photoshop templates) are delivered electronically via email or download link immediately after purchase.

  • No shipping fees apply to digital products.


Shipping Rates

  • Shipping costs are calculated at checkout based on location, weight, and shipping option selected.

  • Free shipping promotions, if offered, will be clearly stated on the product page or at checkout.


Tracking Your Order

  • Once your order has shipped, you will receive a tracking number by email.

  • Tracking details are provided directly from the carrier and may take some time to update after shipment.


International Shipping

  • International orders are welcome. Delivery times vary depending on the destination.

  • Customs fees, duties, or taxes (if applicable) are the responsibility of the customer.


Lost, Stolen, or Damaged Packages

  • We are not responsible for packages lost or stolen after the carrier marks them as delivered.

  • If your order arrives damaged, please contact us promptly with photos so we can assist you.


Address Accuracy

  • Please double-check your shipping address at checkout.

  • We are not responsible for delays or lost packages due to incorrect or incomplete addresses provided by the customer.